Recent updates:

• Google Adwords Phishing attacks [click] - basically if you get an unexpected email from Google it's spam - if in doubt log on to your Google account but NOT using the link in the email. (May 2008)
• How to connect your email program to our mailservers [click](Feb 2008)
• Keeping your site up to date: On the internet things are continually changing. You need to be aware of the impact of legal and technical developments which will cause your web site to need some attention.
• New service from Web Technik - we have found a good way of handling bulk mailings which avoids most spam filters and delivers a readable message however the recipient's systems are configured.
• Email performance problems Feb 2008. We saw a major slowdown in email throughput in early February. The root cause was the way some broadband ISPs (internet service providers) were handling spam. Our mail servers were no longer able to tell the difference between delivery to them being rejected as spam and their mailservers being out of action. Consequently our servers kept trying to send the messages for several days before giving up. This resulted in large queues of undelivered mail which delayed legitimate mail. The problem has been fixed but to prevent a recurrence accounts on our new and more powerful server cannot forward mail to ISP mail accounts unless routed first through a spam filtering service. Our preferred alternative is to provide mailboxes on our server. We will not make our usual charge of £10 p.a. for one mailbox (additional mailboxes will attract the charge).
• Buying or selling a business? - (including liquidations): Ensure ownership of any websites and internet domain names is made explicit and ownership legally transferred
• Did you know... we can arrange for selected incoming emails to be directed to a FAX or mobile phone
• Still wondering what Web 2.0 is? Now along comes Web 3.0... (12 April 2007)
• Bad news for formatted email (10 Jan 2007)
• New legal compliance requirement for Email and Web pages (1 Jan 2007)

Web Technik Customer Support

The aim is to present our responses to the common issues affecting clients.
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